Cybersource Setup Guide

Cybersouce integration allows you to accept payments through the various tools available in your OrgSync portal. Follow these instructions to successfully enable this integration. The second half of this article details which OrgSync fields pass into Cybersource.

Set up your payment gateway

Step 1: Active Secure Acceptance

After you've established a Cybersource account, contact the Cybersource support team to active the Secure Acceptance Feature. 

Step 2: Create a Silent Order POST Profile

  1. Login to your merchant account.
  2. Select Tools & Settings > Secure Acceptance > Profiles on the left-hand menu.
  3. Click Create New Profile.
  4. Enter a profile name.
  5. Select Silent Order Post for Integration Method(s).
  6. Enter Company Name.
  7. Click Create.
  8. Make note of the Profile ID.

Step 3: Configure Payment Settings

  1. In your newly created profile, click Payment Settings.
  2. Click Add/Edit Card Types.
  3. Select cards you want to accept.
  4. For each card, click the pencil icon, and add the USD currency.
  5. Check the box Fails AVS check.
  6. Check the box Fails CVN check.
  7. Click Save. 

Step 4: Create Security Key

  1. From your Secure Acceptance profile, click Security.
  2. Click Create New Key.
  3. Enter a key name (i.e. "OrgSync") and accept the defaults.
  4. Click Generate Key.
  5. Make note of the Access Key and Secret Key.

Step 5: Configure Transaction Response Page

This is not actually used, but Cybersource will not allow you to enable the profile without submitting something for this field.

  1. From your Secure Acceptance profile, click Custom Response Pages.
  2. Enter https://orgsync.com/payments/cyber_source/callback for Hosted by You under the Transaction Response page.
  3. Click Save.

Step 6: Promote to Active Profile

From your Secure Acceptance profile, click Promote to Active.

Step 7: Go Live

Contact Cybersource Support to request Go-Live. When all the banking information has been received by Cybersource the Go-Live procedure may require three days to complete. 

Step 8: Configure OrgSync to use your new CyberSource Silent Order POST Profile

  1. In your OrgSync portal, hover over More along your portal toolbar and select the Treasury option. 
  2. Click Manage Payments.
  3. Click Payment Gateway Setup.
  4. Choose Other Payment Gateway
  5. Under Gateway Name, select Cybersource.
  6. Enter the information you made note of above, namely Profile ID, Access Key, & Secret Key.
  7. Click Update.

After you've added your Cybersource account in OrgSync, you can begin using the integration by adding payment elements to forms, issuing invoices, and more. These items will link directly to the Cybersource account that you've established.

OrgSync fields that are viewable in Cybersource

Form submissions

Name Mapping
 portal_id  The portal ID for the form
 portal_name  The long name of the portal
 account_id  The ID of the account that submitted the form
 account_name  The display name (first, middle initial, last) of the account
 account_email  The email address for the account
 form_id  The ID of the form for this submission
 form_name  The name/title of the form
 form_submission_id  The ID of the form submission

 

Event Registration Form

Name Mapping
 portal_id  The portal ID for the form
 portal_name  The long name of the portal
 account_id  The ID of the account that submitted the form
 account_name  The display name (first, middle initial, last) of the account
 account_email  The email address for the account
 form_id  The ID of the form for this submission
 form_name  The name/title of the form
 form_submission_id  The ID of the form submission
 event_id  The ID of the event
 event_name  The name/title of the event
 event_occurrence_id  The ID of the occurrence of the event

 

Invoice

Name Mapping
 portal_id  The portal ID for the form
 portal_name  The long name of the portal
 account_id  The ID of the account that submitted the form
 account_name  The display name (first, middle initial, last) of the account
 account_email  The email address for the account
 invoice_id  The ID of the invoice
 invoice_title  The title of the invoice

 

Gear Sale

Name Mapping
 portal_id  The portal ID for the form
 portal_name  The long name of the portal
 account_id  The ID of the account that submitted the form
 account_name  The display name (first, middle initial, last) of the account
 account_email  The email address for the account
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