Redirect an External URL to an OrgSync Website

If your organization or department has a custom domain registered with an outside host, you can redirect it to your OrgSync website. This is a great way to provide users an easy-to-remember URL to access your website and other OrgSync related items. The redirect options available to you depend on the type of portal in OrgSync that hosts your website: umbrella or organization.

For Umbrellas

If you are trying to set up a redirect on a custom URL to an umbrella website, we provide a DNS option. This is the preferred method and this should be established by your school’s IT department. Continue reading to learn where you can find the information your IT department will need in order to setup this type of redirect.

DNS Records
If you are managing an umbrella website, you can access redirect instructions if you go into the website builder then choose the ‘Settings’ tab. This page provides the information and instructions necessary to establish a DNS redirect with an external URL. Remember, this option only works with umbrella portal websites. 

For Organizations

If you are trying to set up a redirect on a custom URL to an organization website, it is best to contact your school’s IT department to see if they can assist in the process. If you plan on doing this yourself, use this article as a reference to learn about some of the options available to you. Because every domain host is different and they provide unique web interfaces to manage your website, it is best to contact them directly for definitive answers on how to establish a redirect. Note: DNS redirects are currently not possible with organization websites.

Server-side Redirect
This type of redirect indicates to a web browser that your custom domain name has been moved to a new URL that you identify – your OrgSync website. This is a good method to use because the redirection passes page rank and link equity (SEO related items). After the redirect occurs, it uses the new URL from that point on.  

Your domain host may provide a simple interface to handle redirection. This is likely a server-side redirect. They may get more specific and call it a 301 redirect. All of these accomplish the same thing. For concrete steps on how to complete this redirect with your domain host, it’s best to consult their help documentation directly.

Meta Refresh
You can also redirect a custom URL by instructing the web browser to automatically refresh the current webpage after a given time interval using an HTML meta element. To do this, edit the HTML document of the webpage you’d like to redirect. Include the following line of code between the opening and closing <head> tags.

<meta http-equiv="refresh" content="0; url=">

Content determines how many seconds pass (we recommend zero) before the page refresh and the URL, as you would expect, determines where the user is sent. One down side of the meta refresh method is that it does help with page rank like server-side redirects. 

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